Custmer Survey

Fraser-Volpe LLC (FVLLC) would like to thank you for taking the time to evaluate our Stedi-EyeŽ products. We look forward to providing our customers with the highest quality products and service.

Your feedback is very important to us.


Name/Title*:
Company/Agency:
Address*:
City*
State*
Zip Code
Email*
How did you hear about us?


Type of Product(s) Evaluated:
Stedi-EyeŽ Binoculars Stedi-EyeŽ Night Eyes Eyepieces Other Products


Please rate your satisfaction of the Product(s) with the following:
Completely Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Completely Dissatisfied
Quality
Performance
Value For Price Paid
Meets Expectations


Please rate your satisfaction with the following:
Completely Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Completely Dissatisfied
Product Delivery:
Stated Lead Time
Actual Delivery
Invoicing:
Timeliness
Accuracy


Have you ever had to return a Product to FVLLC for repair? If not, please skip to the next question.
Completely Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Completely Dissatisfied
Accessibility of Personnel
Ease of Obtaining Authorization to Return Product
Timeliness of Repair
Quality of Repair


Do you plan to purchase additional Binocular, Night Vision or other Optical Products in the future? If not, please skip to the next question.
3 to 6 months 6 to 12 months 12+ months


If you were to buy Binoculars, Night Vision, or other Optical Products, how likely are you to use FVLLC?
Very Likely
Likely
Somewhat Likely
Somewhat Unlikely
Unlikely
Very Unlikely


What is your overall satisfaction with FVLLC?
Completely Satisfied
Satisfied
Somewhat Satisfied
Somewhat Dissatisfied
Dissatisfied
Completely Dissatisfied


Additional comments you would like to share with us:


 
 
   
 
Fraser-Volpe LLC
1025 Thomas Drive, Warminster, PA 18974
Phone: 215-443-5240 ● Fax: 215-443-0966 ● Email: info@fraser-volpe.com ● Web: www.fraser-volpe.com